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Home > Our Services > Accident Reporting & Survey

Accident Reporting – IDAC
STA operates the Independent Damaged Assessment Centre (IDAC) to provide independent accident reporting and damaged assessment service for NTUC and other insurance companies. Upon the completion of accident reporting, you are encouraged to send your vehicle to the nearest authorised workshop for repair.

Our accident reporting centres:

IDAC Sin Ming
302 Sin Ming Road
Singapore 575627
Tel: (65) 6555 6888

IDAC Boon Lay
249 Jalan Boon Lay
Singapore 619523
Tel: (65) 6555 6111

Operating Hours:
Mon - Fri: 8am to 6pm
Sat: 8am to 5pm
Sun & PH Closed


Accident Claims Survey
STA is the authorised centre for accident claims survey. Our qualified surveyors provide reliable, efficient and professional services to establish fair cost of repairs for the benefit of all. We ensure that your post accident formalities are well taken care of in the most professional way.

Our Survey services includes,

  • Own Damage (OD)
  • Third Party (TP)
  • Re-Inspection
  • Liability and Damage Verification
  • Professional Consultation

Our prompt services

  • Provide surveying within 2 hours of notification
  • Submit preliminary report and photographs within 24 hours
  • Submit final report within 2 weeks after completion of repair work

Our Policy

  • Eliminate fraudulent repair practices
  • Provide independent, impartial and detailed accident surveying
  • Give accurate and indemnity professional accident claims advice
  • Ensure new parts are replaced and damage parts are repaired accordingly
  • Ensure fair materials and labour charges
  • Exhibit professionalism in upholding the standards of the accident claims industry

For more information and enquiries, please call 6454 8708 or 9880 6411.